Privacy Policy Statement

Your privacy is important to us. This policy explains how your information is collected, used, and protected while using our website and services.

Information We Collect

We collect information only as necessary to respond to your requests, improve our offerings, and ensure site security.

  • Personal identification details such as your name, email, and phone number when you contact us.
  • Information about your creative interests or feedback, for a more personalized experience.
  • Technical data including browser, device details, and usage data collected automatically.
  • Cookies and similar technologies used to enhance performance and personalize content.

How We Use Information

Your data supports our mission to provide a safe, relevant, and engaging experience.

  • Delivering requested services and responding to your questions or concerns.
  • Customizing communication and resources to align with your preferences.
  • Improving website features, performance, and security for all users.
  • Meeting legal or regulatory requirements in Canada.

Legal Basis for Data Processing

We collect and process your data in accordance with Canadian privacy regulations.

Processing is based on your consent, our legitimate interests, or legal obligations. We take care to ensure all handling respects your rights and expectations.

Information Sharing

We never sell your data. Sharing only occurs in these limited cases:

  • With trusted service providers who support website operations under strict confidentiality.
  • Where required by law or to protect legal rights and safety.
  • In case of business changes, we will notify users and safeguard your data during transitions.

Data Security

We use technical and organizational measures to protect your information from unauthorized access or misuse. While no system is perfect, we continuously update our practices to reduce risks and address vulnerabilities.

Your Rights

Canadian privacy law gives you certain rights regarding your data.

  • Request access to your personal information or ask for corrections if needed.
  • Withdraw consent at any time, impacting future data processing only.
  • Request your data’s deletion or restriction as permitted by law.
  • File a complaint with privacy authorities if your concerns are not addressed.

Cookies and Tracking

Cookies help us enhance functionality and customize content. Review your browser’s settings to control or disable cookies at any time.

Cookie Policy Cookie Policy

Contact Us

Have questions about your privacy? Contact us for clarification or to exercise your rights.

Email Address: content@meltraviaxi.com

Phone Number: +1-881-832-4845

Mailing Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada

Policy Updates

We may update this policy for clarity or compliance. Changes are effective once posted here. Please check periodically.

Last Updated: January 18, 2026